Managerialism, Public Sector Reform and Industrial Relations

1. Opening Up the State Part 1: Setting the Scene 2. Management and Trade Unions: A Conceptual Analysis 3. Pathways to Change 4. Addressing Change: Public Service Trade Unions Part 2: The New Public Services 5. Reorganising Public Service Management: Fads and Fashions 6. Work Organisation and Activity in the Public Services 7. Working with Citizens or for Customers?: Public Service Delivery and the 'Customer Focus' Part 3: Negotiation, Bargaining and Representation 8. The State and State Industrial Relations 9. Representing the Future of State Workers Part 4: 10. Conclusion

Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.

• Serviço civil e sector público
• Sindicatos