Executive Guide to Implementing Quality Systems

Executive Guide to Implementing Quality Systems

A Practical Plan to Achieve the Millennium Development Goals

Mears, Peter; Voehl, Frank

Taylor & Francis Ltd

12/2020

230

Dura

Inglês

9781138464315

15 a 20 dias

585

Descrição não disponível.
Leadership and Continuous Quality Improvement (CQI), Introduction to Leadership, Creating a Sense of Urgency, , Establishing Direction, Supporting Strategies and Guiding Principles, Overview of Successful Quality Councils, Standardized Inputs, Roles of a Successful Quality Council, Personal Commitment, Sponsoring Teams and Providing Resources, Personal Quality Checklist, Recognition and Rewards, Reporting and Evaluating Quality Results, Performance Evaluations: Overview, Empowerment, Engagement, and Encouragement, Understanding the Consumer Internal and External Customers, Implementing a Consumer-Focused Measuring System Survey Development, Defining Consumer Quality, A Model for Improving Quality, Improving Services, Types of Service Gaps, Service Improvement Ideas, , What Are the ISO Standards?, ISO and CQI, ISO Registration, Who Does What In ISO?, Do We Need ISO?
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MDG Base Poverty Reduction Strategy;Official Development Assistance;MDGs;UN;Regional Public Goods;Public Administration;Monterrey Consensus;Eliminating User Fees;APRM;Private Sector Development;HIPC;African Green Revolution;Civil Society;Young Men;Domestic Resource Mobilization;Monterrey Commitment;Emergency Obstetric Care;Low Income Countries;High Level Panel's Recommendation;Country Team;Plausible Level;MCC;PRSPs;Middle Income Countries;Reproductive Health Information